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Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow :
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the checkout step in the "discount code" box, and the discount will be applied automatically!
On which materials can I engrave?
You can engrave on over 50 materials, including wood, metal, glass, ceramic, and leather.
How long does the battery last?
The battery offers up to 2 hours of continuous use and recharges via USB-C.
Is the pen suitable for beginners?
Yes, its ergonomic and lightweight design makes it easy to use for beginners.
What accessories are included?
The pen comes with 30 free tips and a mastery guide for engraving in eBook format.
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Moyens de paiement
A question?
Write to us via the form below and our team will respond to you as soon as possible!